PRICE GUARANTEE

We want all of our customers to order from us again in the future, so long-term satisfaction is very important to us. We value our customers and want to make sure that they are happy with our products. Our goal is providing excellent service as well as valuable products so we can become an important partner for our customers as they grow their businesses. We stand by our products and will do whatever it takes to make you a repeat customer: If you’re not happy, we’re not happy.

DELIVERABILITY GUARANTEE

All of our email lists come with a 95% Deliverability Guarantee*. Why not 100%? The reason for this is that, in the world today, people are constantly changing jobs and/or positions, and companies may move and change their telephone numbers, names, websites, or email addresses. To keep up with a world that changes rapidly, we update our database daily using thousands of sources, but because contact info can change so much and so quickly, it is impossible to reach 100% deliverability in this industry. Our aim is to provide you the most up-to-date data.

BOUNCE-BACK GUARANTEE

We know it is bad when a customer thinks the service they received wasn’t worthy of its price. To prevent such situations, we promise a 95% deliverability rate with our data. If a customer runs across a deliverability level lower than 95%, simply send us the report showing the hard-bounce rate of the email list purchased and we will provide free data credits until our 95% deliverability promise is satisfied. For example, if the hard-bounce rate appears to be 20%, meaning the deliverability level is 80%, we will provide free credits for 15% more data. Thus, you’ll always get what you paid for!

*We assume that you will use our data records within next 20 days after your purchase. Bad sender reputation, e-mail server misconfiguration / inaccessibility possibilities are disregarded here.

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